Got Questions?
Frequently Asked Questions
General Enquiry
When will I receive the products after completing the order process ?
Customer completing the order process, you will receive the Artificial grass within seven to ten working days.
Can I order Custom Size Artificial Grass ?
We have customised artificial grass service offers to customers a unique and personalised solution to their landscaping needs. With this service, customers can choose from a wide range of grass types, colors, and textures, and can even create their own custom design. Our team works closely with customers to understand their vision and requirements, and then creates a customised solution that meets their specific needs.
What forms of payments do you accept ?
We accept the payments have Bank Transfer, VISA.
Will your company provide an invoice ?
Yes, We will provide an invoice to customers.
Any other question?
Don’t hesitate to contact us by WhatsApp (+852 ) 6139-1897.
Artificial Grass Maintenance Tips
How often should I clean my artificial grass?
It is recommended to clean your artificial grass at least once a month to keep it looking and smelling fresh. However, if you have pets or live in a dusty area, you may need to clean it more frequently.
Do I need to water my artificial grass?
No, Our Artificial grass does not require watering. However, you may want to rinse it with a hose occasionally to remove any dust or debris.
Can I use chemicals on my artificial grass?
It is generally not recommended to use harsh chemicals on artificial grass as they can damage the fibers. Instead, you can use a mild detergent or a specialized artificial grass cleaner to remove stains and odors.
How do I remove pet waste from my artificial grass?
Pet waste should be removed promptly to avoid staining and odor buildup. You can use a plastic bag to scoop up solid waste and then rinse the area with water. For urine, you can dilute it with water and then rinse the area thoroughly.